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Manual segments

Manual segments are a type of segment in Lumen that require the manual addition of customers. This means that you manually select and add individual customers to the segment, rather than using a set of rules or criteria to automatically populate the segment. Manual segments can be created by uploading a CSV of customers, selecting customers from the customer page, or through a data store.

Create a manual segment

To create a manual segment, follow these steps:
  1. 1.
    Go to the "Segments" tab in the Lumen dashboard
  2. 2.
    Click on "Create New Segment"
  3. 3.
    Give your segment a name and a description
  4. 4.
    Select "Manual" as the segment type

Add customers

There are several ways to add customers to a manual segment:
  1. 1.
    Upload a CSV file: You can manually create a CSV file containing the customers you want to include in the segment, and then upload it to the segment.
  2. 2.
    Add customers via the "Customers" page: You can manually add customers to a manual segment by going to the "Customers" page, selecting the customer you want to include, and then adding them to the desired segment.
  3. 3.
    Use a data store(coming soon)